Listen, First

Listen, First

In every human interaction, there is a need to listen to each other. We all want to feel “heard” and that we are capable of adding value to the conversations and interactions that we are a part of. We can feel left out or invisible when we feel like our...
What Do People Hear?

What Do People Hear?

You’ve probably heard me say this a million times….so here it is one more time. Most of our communication is nonverbal. How you say it and what you look like when you say it far outweighs what you said! Smart leaders don’t stop by asking, What did I say?...

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